It’s a struggle for an adult to be referred to an autism specialist, be it a psychiatrist or clinical psychologist. A big struggle. In fact, it’s damn hard and can be emotionally frustrating. Some may not agree with me on this, but it is definitely something my Mum and I have felt. I want to share with you the process Mum and I went through.
To start, Mum made an appointment with her GP for the sole purpose of requesting a referral to see a specialist for assessment, or at the least for a specialist to evaluate my Mum’s ‘suitability’ for assessment. I went with Mum to her GP appointment to help communicate things that she often has difficulty with. This is the guidance stated on the National Autistic Society website and I am so glad I followed this guidance. It really helped.
Mum’s GP listened and tried to understand as best she could in the short time allocated. Mum lead the appointment and asked for my guidance and opinion, which I happily offered. The only time I chipped in without being asked was when I could see my Mum struggle to articulate that she doesn’t have depression, or anxiety, or a social phobia (which the GP was hinting at and trying to treat). I stated openly and honestly, on my Mum’s behalf, that Mum would like to see a Psychiatrist of Psychologist for an initial assessment for Autism. Mum’s face was full of relief when I said this. Some further questions ensued, predominantly about Mum’s medical history (migraines, light sensitivity, anxiety, obsessive compulsive disorder) and family history (we talked about our cousin who was diagnosed with Autism as a child). Eventually, Mum’s GP agreed and said that an initial Autism assessment was a good idea and wrote a referral letter on the spot. Mum was exhausted afterwards, but happy, and I was so proud.
A week after this appointment I got a confused call from Mum. She explained that the GP practice receptionist had called Mum that day and asked her to pop into the surgery to complete a ‘quick questionnaire’ (no further explanation). Mum, being put on the spot and asked to break her routine suddenly, began to fret but made her way to the practice. Upon arrival in a busy, noisy, brightly lit waiting room, this happened:
Receptionist: “Oh, here you go (hands over questionnaire) it shouldn’t take you long.”
Mum: “Sorry, I don’t understand, what’s it for?”
Receptionist: “I’m not sure, something to go with the referral. It shouldn’t take you long. Just perch over there (pointing to a corner) and fill it in.”
Now I appreciate that to most of us completing a ten-question questionnaire wouldn’t be a bother. To my Mum, it was baffling and distressing. It was filled with question marks (read my ‘Question Mark’ post to see why this is a big deal), and questions without context or examples to draw upon are very difficult for my Mum to interpret. This confusion, in addition to a room full of people, bright lights and a lot of noise, does not make a conducive environment for a person with autism. None of that helps, but the key thing here is that Mum had absolutely no support in completing the questionnaire. Eventually my Mum was finding the situation too distressing, hurriedly marked any answer on the questionnaire, gave it to the receptionist and left. I was angry on behalf of my Mum and furious that she had been offered no guidance or support. I later found out that this questionnaire should be completed with your GP and, if required, a family member or friend to help place things into context. A far cry from what my Mum experienced.
Unsurprisingly a day or so later my Mum received a letter from an assistant psychologist informing her that based on the initial screening process (the questionnaire) the decision was made that Mum probably didn’t have autism and that they did not think she was suitable for assessment. Now I appreciate that the NHS is very overstretched and a lot of people are in need of the assessment service so screening processes need to be in place. But how can someone who has never met my Mum decide that she isn’t suitable for autism assessment based on the result of ten questions? This is an issue in itself, not even considering the conditions under which my Mum completed the questionnaire. The most heart breaking thing was that Mum sounded so confused and deflated when she told me this. What is she supposed to do now? If she is not autistic, where does she go from here?
At the risk of sounding interfering, I wasn’t willing to accept this so I gave the psychologist a call. After a quick call between the psychologist and Mum, I was able to speak on Mum’s behalf and I explained the entire situation. She was very understanding and appalled that Mum had not had the right support or guidance she needed to complete the questionnaire, so much so that she invited Mum down to her office a couple of days later so she could re-do the questionnaire with the appropriate support. Mum and I were thrilled.
Even though the psychologist was very supportive and tried to provide adequate examples to provide context to the questions, it still took Mum and hour and a half to complete the questionnaire. I think this is because the questions are rather open-ended and broad ranging, such as ‘Do you see the whole picture or focus on the detail?’ with several possible answers such as ‘strongly agree’, ‘agree’, slightly agree’ and so forth. I would personally find that question a struggle to answer. For a person who has difficulty with aspects of communication and who interprets questions differently to most, this questionnaire is cognitively inaccessible! Luckily, in addition to recording Mum’s questionnaire answers, the psychologist made a lot of notes on Mum’s characteristics, communication manners and her stories (Mum, when asked a question she has difficulty understanding/answering, will often talk about things she knows inside out, such as me, family or work).
A week or two later, Mum received a letter from the psychologist inviting her to undergo the full assessment for autism. When Mum told me she sounded so happy and I was over the moon! Mum would be able to spend a lot of time with specialists who would provide a comprehensive and thorough assessment. At the same time, I couldn’t help but think that it hadn’t been an easy process. These are the key questions I kept pondering:
– What about individuals with autism that may not have family members to support them through the referral process? What happens if they struggle with the questionnaire and are not assessed thoroughly as a result?
– Why is the initial screening questionnaire not autism friendly?
– In fact, why is the initial screening questionnaire only comprised of ten, poorly worded questions?
– Why aren’t all GP’s ensuring the questionnaire is completed with their assistance?
– How can you say that someone doesn’t have autism when you’ve never even met them?
I know it’s all very well and good for me to ask these questions – I don’t work in a busy, over-subscribed GP surgery or an under-resourced and over-stretched NHS department. But still. To me these are basic questions which need to be addressed. If anyone has the answers, please do let me know!